If you have any problems with your order (not received, not what you were expecting, etc. ) PLEASE contact us so that we can make it right. We truly want to please our customers and will always try our hardest to resolve any situations that come up.
Damages: If you receive a damaged item, contact us immediately at info@brooklynbotany.com. We will happily replace any damaged items provided they are reported within 72 hours of order delivery.