Items ordered and paid for will ship after 1–3 business days, unless an Express Shipping Option is selected. We primarily ship through USPS, though other carriers may be used. After leaving our shipping facility, USPS typically delivers in 2–5 business days. You will receive an email notification from us that contains tracking information once your order has been shipped.

Contact us with your order ID number (ex. 123-4567891-2345678), and we will process the refund within 1-5 business days. A 100% guaranteed refund will be provided and you can keep the product as a gift, on us!